Field Engineer

Boingo Wireless is looking for a highly energetic and customer-focused person with comprehensive knowledge of WLAN, Distributed Antenna Systems (DAS) and Small Cell networks to join our Operations Team. In this role, you will improve and maintain system performance and will cover events at the Intuit Dome in Inglewood, the new home of the Clippers! You will get to work with the latest technology at a top venue. We have a close-knit team that works together to tackle technically challenging projects.

This hands-on role requires experience onsite in the field, working independently, to troubleshoot and resolve DAS issues. The Field Engineer will work onsite to repair and replace equipment, adjust power levels, investigate issues, and collect data necessary to maintain the health at large DAS venues (airports, stadiums, & amphitheaters). To succeed, you need to have a get-it-done attitude, be a confident problem solver, have experience working autonomously, and be a team player.

Boingo invests in the latest equipment and technology, we have a healthy pipeline of projects. We offer competitive pay including a quarterly bonus, 401(k) match, and great health, dental and vision insurance. The typical starting base pay for this position is $88,000 to $121,000 per year, plus 5% bonus potential.

Responsibilities

• Collect and utilize post-deployment acceptance testing data to ensure design specification requirements are met, and the system functions at optimal levels for the integration with the carriers' macro network.
• Perform or oversee system testing to include RF sweep and fiber testing, PIM, and carrier handset testing & optimization.
• Install, maintain, test, repair, remove or retrofit various systems and configurations.
• Benchmark testing and RF site surveys to evaluate potential build locations and performance of existing venues to include as-builts for newly installed systems.
• Rack and stack equipment in headend (aka core) and remote / IDF locations.
• Running cable and wiring per job specification and procedure in Boingo equipment racks located in telecommunication closets or cabinets (MDF or IDF)
• Commissioning, optimization, and testing of DAS, Small Cell, and Wi-Fi Systems and perform in-process and final quality inspections.
• Experience with Anritsu Site Master, Passive Intermodulation (PIM), Test set Fiber light and OTDR testing.
• LAN Layer 1 and Layer 2 basic troubleshooting abilities with basic Cisco CLI
• Able to read and understand RF drawings from companies like iBwave or Ekahau and blueprint construction documentation.

Requirements

• 3 years of hands-on DAS or Cellular Field Engineer experience.
• A formal "Basic Installation" training course (or equivalent on-the-job training)
• Familiar with DAS OEMs (e.g., CommScope, JMA, Corning Mobile Access, SOLiD) equipment functionality and typical performance levels.
• Experience managing teams of subcontractors remotely across a large geographical area with knowledge of record of safety, business code of conduct, and quality assurance.
• Air-travel away from home for up to a week at a time may be required on demand. Shift work required on demand.
• Able to read and comprehend construction drawings with a demonstrated history of updating reports and trouble tickets.
• Able to lift at least 50 lbs. and work outdoors on ladders and in confined spaces.
• Certifications on test equipment such as Anritsu Sweep Master and connector coring or other compression connector suppliers.

Meet Boingo - named among the Best Places to Work!

Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things. Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the "secret sauce" to Boingo's success is our incredible team and culture. We take pride in having fun and building awesome products. There's also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks of paid parental leave, and more! It is no wonder we have been named among the Best Places to Work in LA 7 times!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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