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Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Team:

This role sits within our Platform and Enterprise Products organization for FIS, responsible for further building out our enterprise product strategy. By creating an open, next-generation fintech platform, FIS expands its solution offerings that can be embedded in any application that supports our clients' financial services processes - from payments to banking to wealth to capital markets.

About the Role:

The objective of the Fraud & Risk GTM Strategy & Planning Manager is to effectively position Platform fraud and risk to drive market adoption, enable all FIS sales channels and ensure the products are well-positioned to achieve commercial success in market.

You will be responsible for overall market readiness of a set of fraud and risk products and also for planning, developing and implementing commercial strategies based on our business unit targets and objectives. You will be a strategic and key partner for Product, Sales, and Customer Success teams.

What You Will Be Doing:

Product Positioning

• Effectively segment customer needs (both for the consumer and the partner) in order to inform future market and product positioning
• Provide market and voice of customer feedback to inform product roadmap
• Identify use cases and product bundles to effectively drive entry into key target verticals
• Determine value proposition and optimization for each distribution channel
• Identify new growth opportunities through data and research

Operational Readiness

• Work with internal teams and third-party partners to validate readiness of all aspects of the client experience including but not limited to: onboarding, servicing, billing, reporting and ramp/revenue attainment for new products and services
• Continuous review and analysis of processes to drive improvement of customer experience and time to revenue
• Identify and measure key performance indicators

Sales Readiness

• Work with legal to finalize any legal addendums for new product/service
• Validate pricing alignment and readiness for sales consumption
• Identify all teams that will sell the new product
• Assess and update any necessary changes to sales process including deal valuation, deal approvals, incentive compensation structure, etc
• Drive creation of sales materials
• Work with internal teams to create and deliver sales training
• Create training materials for internal teams and external distribution partners

Market Readiness

• Work with marketing to create all marketing materials
• Work with internal teams to define and approve any Press Releases
• Identify and enable marketing campaigns

What You Need:

• Bachelor's Degree and 6+ years of deep experience and understanding of go to market strategies and product commercial enablement in thought-leadership roles
• Experience and strong understanding of fraud, risk and compliance within financial services
• Proven success in execution and process improvement within a matrixed environment
• Ability to work cross-functionally across several internal teams as well as external customers and partners
• Experience in thinking strategically about business growth and how to organize/manage across multiple entities
• Strong executive presence, communication and leading through influence skills
• Comfortability in managing complex situations and ambiguity

Added Bonus:

• Experience in sales, marketing, product strategy and/or product development is a plus

What We Offer:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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