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Clinical Application Physicist
Irvine, CA
Job Description
Description
AAP/EEO Statement- Mirion Technologies, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Clinical Application Physicist will provide clinical support and training to customers in hospitals and cancer centers.
Major Responsibilities/Functions:
- Effectively deliverindependentonsite and remote educational training on the use of Sun Nuclear products
- Complete all pre-work and effectively communicate the training plan to the customer.
- Document promptly all the activities related to each field service task in CRM (SalesForce), including but not limited to emails, phone calls, signed acceptance installation and/or training form by the customer
- Assist in the development of training materials including but not limited to Power Point presentation, syllabus, anduser documentation/instructions
- Interface with customers to resolve cases and assist in troubleshooting escalated issues in a timely manner.
- Identify customer needsanddeterminesinternal resourcesneeded for resolution
- Create Knowledge base articles on processes and troubleshooting steps to help the team if similar issues are encountered in the field.
- Follow up with customers to assist with the clinical implementation of the Sun Nuclear products
- Attend conferences and trade shows as needed
- Perform other related duties as assigned or requested occasionally
Specialized Requirements:
- Masters in Medical Physics or related field preferred
- Technical training/education/supportexperience in a professional or academic environment is desired
- Excellent written and verbal communication skills.
- Strong presentation skills, ability to communicate effectively to a group via phone/face-to-face
- Strong technical aptitude, experience of web-based applications, comfortable with learning new technologies and industry standards
- Strong analytical, math, physics skills, including data collection, problem solving, and the ability to resolve complex technical issues independently
- Self-motivated, organized and detail oriented, and possess strong time management skills. Able to manage many work streams simultaneously
- Willingness to travel
- Driver's License required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
AAP/EEO Statement- Mirion Technologies, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
Open
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