The Service to the Armed Forces (SAF) and International Services (IS) Division mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF-IS at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today's military member, veterans and their families.
The American Red Cross is seeking a full-time SAF-IS Regional Program Manager in Columbia, SC. This position is regional and will share residence in both our Ft. Jackson and Shaw Air Force Base locations. It is also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members deploy for 6 months at a time, typically once every 18 months, and can be sent to any military base in the world.
The SAF Regional Program Manager administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. This is accomplished through managing volunteers and working with other Red Cross departments and community partners to ensure SAF service delivery throughout the Midlands and part of the Upstate (Ft. Jackson, Shaw AFB, VA Headquarters in Columbia, McEntire Joint National Guard base, McCrady, etc), as well leading the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community.
1.Relationship Management and Community Outreach: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions.
2.Volunteer Management: Manages a volunteer program to enable delivery of SAF programs and services. Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served.
3.Service Delivery Management: Ensures the consistent delivery of the SAF core services to all clients in their area.
*Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, and morale items and support.
*Ensures community outreach, to include command meetings and education briefings, presentations, or workshops.
*Ensures a strong military community outreach program and implementation of special events and projects in support of SAF initiatives.
*Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate.
*Ensures military and veteran community is offered resiliency training.
4. Financial and Reporting Management: Manages expenditures to ensure programs are operating within budget to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met.
Education: Bachelor's degree in a related field is preferred, however an equivalent combination of experience and education will be considered in lieu of degree.
Experience: A minimum of 5 years related experience in program management or related field is required, to include at least 1 year of successful supervisory experience. Volunteer recruitment and management experience is strongly desired.
Mobile staff requirements:
World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families.
Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport.
Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense.
Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas.
Periodically accompanies the military on deployments.
Some station offices are in remote locations without public transportation.
An interim Secret Security Clearance must be obtained if SSC is not currently held.
When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited and you may have to share accommodations with co-workers, military members, etc.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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